My deciding factor:  The human-agent backup + high integration/lead qualification capabilities, i.e., if you’re scaling or dealing with complex intake flows. Reviews highlight detailed call screening, human agents, strong CRM/lead workflows.  If you have higher volume, needs “hands-on” support, or wants to treat calls as lead-gen rather than just message taking, this is the one.
 
Best For: Businesses that need premium service, human backup, and CRM integration.
AI + live agents
Call transfers, appointment scheduling, lead qualification
CRM and calendar integration
Detailed reports and analytics
Monthly: Smith.ai rate + $99 GrowTank maintenance
✅ We manage call scripts, reporting, and human/AI balance so you never miss a lead.